Writing

Notes on automation, operations, and the tools that make modern businesses run. Split into Business, Tech, and Shorts (one-minute reads).

TechSep 14, 2026 · 31 min read

Structure at the edges, freedom in the middle

One digital branch concierge, built in n8n and LangGraph with other leading automation platforms to follow, to test how agentic AI can work safely inside a European enterprise process.

Agentic AI
Automated Decision-Making

TechSep 14, 2026 · 26 min read

Building the digital branch concierge in LangGraph

Build and test the digital branch concierge in LangGraph and LangSmith, with typed skills, two deterministic gates, human decisions resumed in Studio and an evaluation loop that tests each change before it is promoted.

Agentic AI
LangGraph

TechSep 14, 2026 · 29 min read

Building the digital branch concierge in n8n

Build and test a digital branch concierge in n8n, with bounded skills, deterministic policy gates and human approval. Follow the setup, try twelve conversations and inspect the recorded evidence.

Agentic AI
n8n

TechSep 2, 2026 · 12 min read

From BA to Agentic Analyst: Rapid Prototyping and Token Costing with n8n

Years ago I modelled a university student admissions process by hand. This time I described one to n8n's AI assistant and watched it run. A first look at rapid prototyping, token costing and where a human still has to sign.

n8n
AI Assistant

TechJul 15, 2026 · 4 min read

Did You Know GDPR Can Restrict Fully Automated Decision Flows That Affect Individuals?

Article 22 of the GDPR limits solely automated decisions with legal or similarly significant effects for individuals.

GDPR
Agentic AI

TechMay 28, 2026 · 18 min read

Automation Review: LangGraph

Just over two years after launch, LangGraph is among the most-adopted orchestration frameworks for agentic AI, but it is not unchallenged. A balanced look at what it actually is, where it earns its keep, and where the gaps are.

Agentic AI
LangGraph

TechMay 27, 2026 · 9 min read

Building a Design System for Automation UIs

Why I built @golden-passport/ds-patternfly: an open-source accelerator for automation and workflow projects, sized to the shape of real business-centric work. Brandable, accessible-by-default, built on PatternFly 6.

Design System
PatternFly

TechNov 10, 2025 · 7 min read

How to Safely Create Meaningful AI Automation in Regulated Industries

A practical method for adopting Agentic AI in regulated industries: Dynamic Paths, deterministic outcomes, and governance that scales.

Agentic AI
BOAT

TechJun 27, 2025 · 1 min read

Agentic AI with Camunda and ChatGPT: An Insurance Claims Tutorial

A hands-on end-to-end Insurance Claims tutorial that brings Agentic AI concepts together with Camunda 8 and ChatGPT, kicking off a series on process-driven, enterprise-ready AI.

Agentic AI
Camunda