Writing

Notes on automation, operations, and the tools that make modern businesses run. Split into Business, Tech, and Shorts (one-minute reads).

ShortsApr 27, 2026 · 1 min read

Agentic AI and the Return of 1:1 Personalisation

From the butcher who knew everyone’s order, to GDPR pushing back on cookie-led ads. Adaptive processes with agentic AI may finally let us deliver 1:1 personalisation safely, at scale.

Agentic AI
Responsible AI